Most federal ethics training is conducted by lawyers. Most of the people being trained are non-lawyers. Problem? Tom Fox thinks so:
One often hears or reads about complaints that compliance training is dull, nay even boring. I mean, how many times can you expect someone to be lectured to on the riveting subject of the Foreign Corrupt Practices Act FCPA or even the UK Bribery Act? Coupled with the legally spellbinding subject, the sessions are often led by lawyers who are training non-lawyers.
While some lawyers are up to the task of making their training engaging, in my experience this is a challenge for many lawyer ethics trainers. A possible solution discussed here previously is greater sharing of ethics training materials. Rather than designing their own training materials as a sort of cottage industry, trainers, including lawyers, should adopt high quality training materials.
Better awareness is another approach. If you are a lawyer, don’t assume that if you understand an explanation, your audience will understand it. Solicit feedback from on your materials and your delivery before you go into “production mode” with your training, and afterward. Most important, learn the difference between talking down to your audience (to be avoided at all costs), and explaining complex things in a way every audience member will understand.